- Shipping rates
|Standard Shipping||Expedited Shipping|
Zone 1: United Kingdom, Netherlands, Germany, France, Spain
Zone 2: Italy, Austria, Denmark, Finland, Sweden, Poland
Zone 3: Croatia, Cyprus, Czech Republic
- How long will it take for my package to arrive?
All items in store take 3-4 business days to process and depending on your location, 6-8 working days to be delivered. Once the order has shipped, we will email your tracking information on the next day as tracking information generally becomes available 24 hours after we have shipped the order. Please note that we don't ship on weekends. Please allow extra time for your order to be processed during holidays and sale seasons. during high volume periods such as the holidays, processing and delivery times may increase and unfortunately this is not in our realm of control.
- What countries does Import Shopping deliver to?
We can deliver orders to most countries in the Europe. Goods are sent from our warehouse by DHL or DPD, and delivered direct to your door (home or company address).
Shipping options are available at the checkout option.
- Remote Areas - Delivery
Yes, wherever you are, we will be able to deliver the products to you.
DPD or DHL might in some cases apply a nominal "remote area charge". This is very rare but can happen when your delivery address is too far from the main logistics centers.
If your address is located in a remote area for the courier of your choice, we will contact you to discuss the issue. You will need to pay an extra 18EUR to cover the remote shipping fees from DPD or DHL.
- Do you ship to hotels?
We are able to ship to a hotel address if that hotel is your place of employment. Employment must be verified before the order can ship.
- Can I ship to an address other than my billing address?
Yes, we can ship orders to alternate addresses. However, we may require that the address be confirmed before we can release the order.